Interviews: networking; “celebrity” service and Small Business Saturday

Today’s Business Live radio show featured interviews with networking expert Jill Ashton and with Charlie King, a startup specialist with Business Sheffield. And the show includes an interview recorded last week with author and “celebrity service” expert, Geoff Ramm.

Here’s the podcast – timings are below.


  • 0 – 2:46 Introductions and news about the Government taking steps to strengthen the Social Value Act; social ventures selected to be finalists in the 2015 EU Social Innovation Competition; and Sheffield-based Bestobell Marine, a global manufacturer of cryogenic valves which has won a major contract with South Korea.
  • 2:46 – 13:46 Charlie King on Small Business Saturday – what the campaign is and a number of forthcoming events organised by Business Sheffield to support businesses; MADE Festival; the confidence of the business community; Outdoor Sheffield; support for startups.
  • 13:46 – 21:40 Jill Ashton on networking and how everybody can do it. What events to go to and what to avoid – and Jill’s top tips.
  • 21:40 – 22:28 forthcoming events listeners may find of interest.
  • 22:28 – 25:53 Charlie on Business Sheffield’s forthcoming Small Business workshops and other support.
  • 25:53 – 38:25 Geoff Ramm discussing the concept of “celebrity service” in a new interview which was recorded at last week’s MADE Festival. What are the nine components of celebrity service and how do you provide it?
  • 38:25 – end. Back in the studio with Jill and Charlie for a chat about whether businesses really are delivering the best service to customers; generating referrals and recommendations; social media; business values; and more tips based on Jill’s and Charlie’s experiences.

More about my Business Live radio show (which you can hear every Friday morning from 9-10am on Sheffield Live radio). Enjoyed this? Share it using the buttons below.

Valuable advice for your values-driven business

Join the VeitchVantage list – for FREE tips, advice, interviews and analysis to help grow your business or social enterprise, achieve your goals, and get the media coverage you deserve.
Your email address is secure and you can unsubscribe at any time.

Speak Your Mind


Share This