Archives for January 2014

Many shops alienating disabled customers

A new report has found that many high street shops are alienating their disabled customers due to poor physical access, inadequate information, a lack of or misuse of disabled toilets and changing rooms, and even staff attitudes. And it spells out that an accessible high street is not just a (legal) right – but makes […]

Interview: Sheffield boost for independent retail

Richard Eyre, the Head of City Centre Management and Major Events at Sheffield City Centre, was my guest on today’s Business Live radio show. Footfall in Sheffield, like most locations, had declined by about 9% in 2012 – so coming up with creative and innovative ways to support retailers and generate visits to the city […]